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BADM 320 Exam 3 Study Guide Fall 2019

Posted on December 3, 2019December 3, 2019 by Mark Wolters

For all of my students taking the third exam of Principles of Marketing here is a nice study guide for you. The third exam covers the following topics: Topic 11: New Product Development, Topic 12: Service Marketing, Topic 13: Pricing, Topic 14: Supply Chain Management, and Topic 15: Advertising & Integrated Marketing Communication.

Topic 11: New Product Development

New Product Categories

Why Do Firms Develop New Products

RWW Idea Screening: How do we know if an idea is a good idea

Diffusion of Innovation Theory Explained

Competitive Positions in the Marketplace: Market Leader vs Market Follower

4 Ways to Test if Your Product Will Succeed

Factors Influencing the Acceptance of New Innovations

How Do Firms Develop New Products

First Mover Advantages & Disadvantages

Topic 12: Service Marketing

Ways Service Marketing is Different Than Product Marketing

Typical Service Failures

The GAPS Model Explained

How to Understand & Deal with Customer Expectations

How to Evaluate Service Quality

Topic 13: Pricing

Intro to Pricing

Things to Remember about Pricing

The 5 Cs of Pricing Summary

Pricing Strategies

Pricing Strategies for New Market Entry

Business to Business Pricing Strategies

Pricing Tactics

Dynamic Pricing – How Uber prices

Legal and Ethical Issues of Pricing

Topic 14 Supply Chain Management

What is Supply Chain Management

Data Mining vs Data Warehousing

Pull Supply Chains vs Push Supply Chains

How Do Direct Sales Differ from Retail Sales

What Does a Distribution Center Do?

How to Deal with Supply Chain Conflict

Value Chain Analysis Explained

Topic 15 Advertising & Integrated Marketing Communication

Goals of Marketing Communication

What is Advertising?

Issues Marketers Have with Advertisers

The Promotion Mix Explained

The 8 M Formula for Advertising Campaigns

Pull vs Push Advertising

Focus of Advertisements

Advertising Schedules Explained

Ethical Issues in Integrated Marketing Communication

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